At Gracit, we are committed to providing exceptional customer service, which includes timely delivery of your orders. Here's some important information about our delivery policies:
We offer a range of delivery options to suit your needs, including standard delivery, express delivery, and next-day delivery. When placing your order, you can choose the delivery option that works best for you.
We strive to process and ship all orders as quickly as possible. Our standard delivery times are typically 3-5 business days, while express delivery and next-day delivery options are available for faster shipping.
Our shipping rates are based on the weight and size of your order, as well as the shipping destination. When placing your order, you will be able to see the shipping rates for each delivery option.
Tracking Your Order:
Once your order has been shipped, we will provide you with a tracking number so you can track your order's progress. You can use this tracking number to monitor your order's delivery status and estimated delivery date.
We offer international shipping for customers located outside of our home country. However, please note that international shipping rates and delivery times may vary depending on the destination country.
Please ensure that your delivery address is accurate and up-to-date when placing your order. We cannot be held responsible for orders that are delivered to an incorrect address due to incorrect information provided by the customer.
In the rare event that your order is lost or damaged during delivery, please contact our customer service team as soon as possible. Our team will help you in resolving the issue and ensure that you receive your order as soon as possible.